RETURNS & REFUNDS
Every DBJ piece is carefully inspected and packaged before it leaves our studio. As each piece is handcrafted in small batches, slight variations in colour, finish and form are a natural part of the making process.
Warranty Coverage
Our warranty covers defects in materials and workmanship under normal use for one year from the date of purchase.
What's Not Covered
The warranty does not cover:
- Normal wear and tear.
- Accidental damage.
- Misuse or improper handling.
- Damage caused by improper care or storage.
Exposure to harsh chemicals or environments may affect the appearance of your jewellery and is not covered under warranty.
Jewellery Care
To help preserve your jewelry, we recommend following our Jewellery Care Guide. Damage caused by improper care or handling is not covered under warranty.
Need Help?
If you believe your jewellery is covered under warranty, please get in touch with our team.